Security

Security Information

Important

Atlantic Stewardship Bank will NEVER request personal financial information via an email. To reach our website, always type in our website address, http://www.asbnow.com. Please note that occasionally we may email you regarding your account or to provide you with useful information about our banking services. These emails will come from either customerservice@asbnow.com or onlinebanking@asbnow.com, but be aware that even email addresses may be easily forged. Please contact us with any questions or concerns.

Consumer Alert

We would like to make all of our customers aware of a growing industry wide scam in the area of Official Bank Checks. Counterfeit checks that look like official cashier's checks, money orders or teller's checks are becoming easier for scammers to make using personal computers.

The following are some examples of how counterfeit check scams are originated:

  • The counterfeit may be sent as a payment for an item you advertised for sale. This is particularly true for items sold over the Internet.
  • The counterfeit check may be sent in connection with a lottery or prize winnings for a contest that you never entered.
  • The counterfeit may be sent as a payment for a “work at home” job.

Usually, the payor is from a foreign country and the amount of the check received may be more than the original amount agreed upon. The payor will provide you with a reason why the excess amount was included in the check and ask that you return the overpayment to them as soon as possible. It is important to realize that once you endorse, deposit or cash the check, you become responsible for the funds. You should not assume that just because the bank has made the funds "available" that the check has cleared.

If at a later date, the check is determined to be a counterfeit, you will be asked to reimburse the bank the entire amount of the check.

PROTECT YOURSELF

If you receive a check and you are concerned about its legitimacy, we encourage you to bring the check in to one of our branch managers. We will assist you in determining if the check is valid.

Do not withdraw cash or write checks against the deposited funds until the check has officially cleared. If the check is payment for an item, you may want to wait to deliver the item until the check clears.

Please feel free to contact any of our branch associates if you should have any questions or concerns.

Protecting Yourself Against Email Fraud

Internet "phishing" scams are one of the fastest-growing frauds today. Phishing typically involves a bogus email message that uses legitimate materials, such as a company's Web site graphics and logos, in an attempt to entice email recipients to provide personal financial details, such as credit card and Social Security numbers.

Here's how you can keep your guard up and help fight back against this form of fraud:

Take Some Precautions

  • Never respond to an unsolicited e-mail that is requesting detailed financial information.
  • Report anything suspicious to the proper authorities.
  • You can also contact the Internet Crime Complaint Center(IC3) which is a partnership between the FBI and the National White Collar Crime Center, if you think you have received a phishing email or have been directed to a "phishy-looking" website.

Stop, Look and Call

The Department of Justice advises e-mail users to "stop, look and call" if they receive a suspicious email.

  • Stop – Do not immediately respond to a suspicious email.
  • Look – Read the text of the email several times and question why the information requested would be needed.
  • Call - Telephone the organization identified, using a number you know to be legitimate.

If You Have Been "Phished"

If you think you have provided financial information about yourself through a phishing scam, you should:

  • Contact your financial institution
  • Contact the three major credit bureaus and request that a fraud alert be placed on your credit report. The credit bureaus and phone numbers are as follows:
    • Equifax 1-800-525-6285
    • Experian 1-888-397-3742
    • TransUnion 1-800-680-7289
  • File a complaint with the Federal Trade Commission or call 1-877-382-4357.

Atlantic Stewardship Bank, the Atlantic Stewardship Bank logo, and Faithful to our customers are trademarks and/or registered trademarks of Atlantic Stewardship Bank. © 2016 Atlantic Stewardship Bank.

Wednesday, August 23, 2017