If you get a larger refund or smaller tax due from another tax preparation method, we'll refund the applicable TurboTax federal and/or state purchase price paid. TurboTax Federal Free Edition customers are entitled to payment of $14.99 and a refund of your state purchase price paid.*
* Claims must be submitted within sixty (60) days of your TurboTax filing date and no later than 6/15/13. E-file, Audit Defense, Professional Review, Refund Transfer and technical support fees are excluded. This guarantee cannot be combined with the TurboTax Satisfaction (Easy) Guarantee.
Accurate calculations guaranteed. If you pay an IRS or state penalty or interest because of a TurboTax calculations error, we'll pay you the penalty and interest.
If you received an audit letter based on your 2012 TurboTax return and are not satisfied with how we responded to your inquiry, we'll refund the applicable TurboTax federal 1040 and/or state purchase price you paid. TurboTax Federal Free Edition customers are entitled to payment of $14.95 and a refund of your state purchase price paid. Excludes TurboTax Business.
Terms & Conditions:
If you are a registered user of TurboTax 2012 and you receive an audit letter from the IRS or State Department of Revenue relating to your 2012 TurboTax return, then Intuit will provide free year round audit guidance (what to expect and how to prepare) from a tax professional available year round by phone or chat, to help answer your audit questions. Audit Support Guarantee is applicable to Federal and State audit letters and/or notices. We will not be your representative or provide legal advice. If you are not satisfied with how we responded to your inquiry, then you are entitled to a refund of the applicable purchase price paid by you for the federal and/or state TurboTax 2012 product you purchased. TurboTax Federal Free Edition customers are entitled to payment of $14.95 and a refund of your state purchase price paid. Claims must be submitted within sixty (60) days of the date you received your audit guidance, but no later than June 17, 2016 (3 years). All other fees are excluded including, electronic filing fees, Audit Defense, Refund Processing Service and technical support fees. This Guarantee cannot be combined with any other Guarantee. Excludes TurboTax Business (forms 1065, 1120, 1120S, and 1041).
To qualify, you must successfully e-file, print and mail your individual federal or state income tax return (with paid or qualifying free federal return) using TurboTax 2012. Claims must be submitted to Intuit within sixty days of the date you received your audit guidance by submitting a claim with the following documents (1) Audit Support Guarantee Claim Request Summary, (2) copy of your TurboTax proof of payment, and (3) IRS or State audit letter. Send it to Intuit Inc., Returns Department, 112 Hidden Lake Circle, Duncan SC 29334. Please use a traceable mailing method and maintain copies of submitted items for your records. Claims of non-payment will require photocopy substantiation of all required items. Please allow up to 6 weeks for processing and delivery. If after 8 weeks you have not received your check, contact us. To validate your claim, and as a precondition of refund payment, Intuit may require your TurboTax 2012 data file and/or other supporting information such as copies of your printed tax returns.
Satisfaction Guaranteed – or you don’t pay. You may use TurboTax Online without charge up to the point you decide to print or electronically file your tax return. Printing or electronically filing your return reflects your satisfaction with TurboTax Online, at which time you will be required to pay or register for the product.
Live Tax Advice is a free service. It will be available year-round for questions on 2012 U.S. Federal and State tax returns (restrictions apply). Service, experience levels, hours of operation and availability vary and are subject to change without notice. Tax Attorneys are not providing legal advice and are authorized under IRS Circ 230 to provide tax assistance and advice. See TurboTax.com for details.
Fastest refund with e-file and direct deposit; refund timeframes will vary. State refund delivery times vary by state.
Price comparison based on anticipated price increase expected 3/23/13. Prices are ultimately determined at the time of print or e-file and are subject to change without notice.
Based on aggregated sales data for tax year 2011 and press reviews for TurboTax Deluxe, Premier, and Home and Business for tax year 2011.
NO PURCHASE OR FINANCIAL DISCLOSURE NECESSARY. Open to legal residents of the fifty (50) United States or the District of Columbia, 18 years of age or older at time of entry. Void in Puerto Rico and where prohibited by law. Sweepstakes ends 2/28/13. Subject to complete Official Rules and all applicable federal, state and local laws. For Official Rules including odds of winning, alternate method of entry, and prize descriptions, visit TTRULES.COM.
PRIZES: We will double the amount of your refund or payment to/from the IRS on your 2012 federal tax return up to a maximum of a $5,000 payout. Winners will receive a minimum of $1,000 if their refund or payment is less than $500 and a maximum of $5,000 if their refund or payment is greater than $2,500. Ten (10) First Prizes: A check for $500. Retail value, $500 each. Maximum retail value of all prizes is $20,000. The odds of winning a prize depend upon the total number of eligible entries received by the end of the Promotion Period.
SPONSOR: Intuit. Please direct sponsor inquiries to Intuit, ATTN: Intuit Financial Services, 21215 Burbank Blvd, Suite 100, Woodland Hills, CA 91367.